Deficiency Records for Glen Haven Village

(Home page)

Updated as of January 01, 2017

This is not the most recent data for Glen Haven Village. For the most recent information, click here.

A list of the most recent deficiencies for Glen Haven Village. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2016-11-17 2016-12-08 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2016-11-17 2016-12-08 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2016-11-17 2016-12-08 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2016-10-21 2016-11-11 Y
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Health 2016-10-21 2016-11-11 Y
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Health 2016-10-21 2016-11-11 Y
Have a program that investigates, controls and keeps infection from spreading. Health 2016-10-21 2016-11-11 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2016-10-21 2016-11-11 Y
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Health 2016-10-21 2016-11-11 Y
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Health 2016-10-21 2016-11-11 Y
Have a program that investigates, controls and keeps infection from spreading. Health 2016-10-21 2016-11-11 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2016-10-21 2016-11-11 Y
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores. Health 2016-10-21 2016-11-11 Y
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Health 2016-10-21 2016-11-11 Y
Have a program that investigates, controls and keeps infection from spreading. Health 2016-10-21 2016-11-11 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2016-10-05 2016-11-04 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2016-10-05 2016-11-04 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2016-10-05 2016-11-04 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2016-10-05 2016-11-04 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2016-10-05 2016-11-04 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2016-10-05 2016-11-04 Y
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. Health 2016-07-21 2016-08-21 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2016-07-21 2016-08-21 N
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. Health 2016-07-21 2016-08-21 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2016-07-21 2016-08-21 N
Provide a safe, clean, comfortable and home-like environment; and allow residents to use personal belongings to the extent possible. Health 2016-07-21 2016-08-21 N
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2016-07-21 2016-08-21 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2016-04-28 2016-07-12 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2016-04-28 2016-07-12 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2016-04-28 2016-07-12 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2016-04-28 2016-05-28 Y
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2016-04-28 2016-05-28 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2016-04-28 2016-05-28 Y
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2016-04-28 2016-05-28 Y
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Health 2016-04-28 2016-05-28 Y
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Health 2016-04-28 2016-05-28 Y
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. Health 2016-04-28 2016-05-28 Y
Make sure that doctors visit residents regularly, as required. Health 2016-04-28 2016-05-28 Y
Have a program that investigates, controls and keeps infection from spreading. Health 2016-04-28 2016-05-28 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2016-04-28 2016-05-28 Y
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2016-04-28 2016-05-28 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2016-04-28 2016-05-28 Y
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2016-04-28 2016-05-28 Y
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Health 2016-04-28 2016-05-28 Y
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Health 2016-04-28 2016-05-28 Y
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. Health 2016-04-28 2016-05-28 Y
Make sure that doctors visit residents regularly, as required. Health 2016-04-28 2016-05-28 Y
Have a program that investigates, controls and keeps infection from spreading. Health 2016-04-28 2016-05-28 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2016-04-28 2016-05-28 Y
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2016-04-28 2016-05-28 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2016-04-28 2016-05-28 Y
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2016-04-28 2016-05-28 Y
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses. Health 2016-04-28 2016-05-28 Y
Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being. Health 2016-04-28 2016-05-28 Y
1) Provide 3 meals at regular times; 2) serve breakfast within 14 hours of dinner; and 3) offer a snack at bedtime each day. Health 2016-04-28 2016-05-28 Y
Make sure that doctors visit residents regularly, as required. Health 2016-04-28 2016-05-28 Y
Have a program that investigates, controls and keeps infection from spreading. Health 2016-04-28 2016-05-28 Y
Keep residents' personal and medical records private and confidential. Health 2015-07-09 2015-08-09 N
Allow residents to easily view the results of the nursing home's most recent inspection. Health 2015-07-09 2015-08-09 N
Provide residents with private access to a telephone. Health 2015-07-09 2015-08-09 N
Provide activities to meet the interests and needs of each resident. Health 2015-07-09 2015-08-09 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2015-07-09 2015-08-09 N
Provide care by qualified persons according to each resident's written plan of care. Health 2015-07-09 2015-08-09 N
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2015-07-09 2015-08-09 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2015-07-09 2015-08-09 N
Post nurse staffing information/data on a daily basis. Health 2015-07-09 2015-08-09 N
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. Health 2015-07-09 2015-08-09 N
Have a program that investigates, controls and keeps infection from spreading. Health 2015-07-09 2015-08-09 N
Keep residents' personal and medical records private and confidential. Health 2015-07-09 2015-08-09 N
Allow residents to easily view the results of the nursing home's most recent inspection. Health 2015-07-09 2015-08-09 N
Provide residents with private access to a telephone. Health 2015-07-09 2015-08-09 N
Provide activities to meet the interests and needs of each resident. Health 2015-07-09 2015-08-09 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2015-07-09 2015-08-09 N
Provide care by qualified persons according to each resident's written plan of care. Health 2015-07-09 2015-08-09 N
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2015-07-09 2015-08-09 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2015-07-09 2015-08-09 N
Post nurse staffing information/data on a daily basis. Health 2015-07-09 2015-08-09 N
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. Health 2015-07-09 2015-08-09 N
Have a program that investigates, controls and keeps infection from spreading. Health 2015-07-09 2015-08-09 N
Keep residents' personal and medical records private and confidential. Health 2015-07-09 2015-08-09 N
Allow residents to easily view the results of the nursing home's most recent inspection. Health 2015-07-09 2015-08-09 N
Provide residents with private access to a telephone. Health 2015-07-09 2015-08-09 N
Provide activities to meet the interests and needs of each resident. Health 2015-07-09 2015-08-09 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2015-07-09 2015-08-09 N
Provide care by qualified persons according to each resident's written plan of care. Health 2015-07-09 2015-08-09 N
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2015-07-09 2015-08-09 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2015-07-09 2015-08-09 N
Post nurse staffing information/data on a daily basis. Health 2015-07-09 2015-08-09 N
Make sure that doctors see a resident's plan of care at every visit and make notes about progress and orders in writing. Health 2015-07-09 2015-08-09 N
Have a program that investigates, controls and keeps infection from spreading. Health 2015-07-09 2015-08-09 N
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2015-06-10 2015-07-13 Y
Reasonably accommodate the needs and preferences of each resident. Health 2015-06-10 2015-07-13 Y
Have enough nurses to care for every resident in a way that maximizes the resident's well being. Health 2015-06-10 2015-07-13 Y
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2015-06-10 2015-07-13 Y
Reasonably accommodate the needs and preferences of each resident. Health 2015-06-10 2015-07-13 Y
Have enough nurses to care for every resident in a way that maximizes the resident's well being. Health 2015-06-10 2015-07-13 Y
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2015-06-10 2015-07-13 Y
Reasonably accommodate the needs and preferences of each resident. Health 2015-06-10 2015-07-13 Y
Have enough nurses to care for every resident in a way that maximizes the resident's well being. Health 2015-06-10 2015-07-13 Y
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. Health 2015-04-20 2015-05-19 Y
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. Health 2015-04-20 2015-05-19 Y
Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion. Health 2015-04-20 2015-05-19 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2015-01-28 2015-03-02 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2015-01-28 2015-03-02 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2015-01-28 2015-03-02 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2015-01-28 2015-03-02 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2015-01-28 2015-03-02 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2015-01-28 2015-03-02 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2014-10-02 2014-10-28 Y
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2014-10-02 2014-10-28 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2014-10-02 2014-10-28 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2014-07-07 2014-10-28 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2014-05-16 2014-10-28 N
Operate and provide services according to Federal, State, and local laws and professional standards. Health 2014-05-16 2014-10-28 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2014-10-02 2014-10-28 Y
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2014-10-02 2014-10-28 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2014-10-02 2014-10-28 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2014-07-07 2014-10-28 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2014-05-16 2014-10-28 N
Operate and provide services according to Federal, State, and local laws and professional standards. Health 2014-05-16 2014-10-28 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2014-10-02 2014-10-28 Y
Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene. Health 2014-10-02 2014-10-28 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2014-10-02 2014-10-28 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2014-07-07 2014-10-28 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2014-05-16 2014-10-28 N
Operate and provide services according to Federal, State, and local laws and professional standards. Health 2014-05-16 2014-10-28 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2014-07-09 2014-07-13 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2014-05-16 2014-07-13 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2014-07-09 2014-07-13 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2014-05-16 2014-07-13 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2014-07-09 2014-07-13 Y
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2014-05-16 2014-07-13 Y
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Health 2014-05-16 2014-06-23 N
Allow residents to easily view the results of the nursing home's most recent inspection. Health 2014-05-16 2014-06-23 N
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Health 2014-05-16 2014-06-23 N
Provide housekeeping and maintenance services. Health 2014-05-16 2014-06-23 N
Maintain comfortable and safe temperature levels. Health 2014-05-16 2014-06-23 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2014-05-16 2014-06-23 N
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Health 2014-05-16 2014-06-23 N
Use a registered nurse at least 8 hours a day, 7 days a week. Health 2014-05-16 2014-06-23 N
Post nurse staffing information/data on a daily basis. Health 2014-05-16 2014-06-23 N
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Health 2014-05-16 2014-06-23 N
Have a program that investigates, controls and keeps infection from spreading. Health 2014-05-16 2014-06-23 N
1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews. Health 2014-05-16 2014-06-23 N
Try to resolve each resident's complaints quickly. Health 2014-05-16 2014-06-23 Y
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2014-05-16 2014-06-23 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2014-05-16 2014-06-23 Y
Have enough nurses to care for every resident in a way that maximizes the resident's well being. Health 2014-05-16 2014-06-23 Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Health 2014-05-16 2014-06-23 Y
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Health 2014-05-16 2014-06-23 N
Allow residents to easily view the results of the nursing home's most recent inspection. Health 2014-05-16 2014-06-23 N
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Health 2014-05-16 2014-06-23 N
Provide housekeeping and maintenance services. Health 2014-05-16 2014-06-23 N
Maintain comfortable and safe temperature levels. Health 2014-05-16 2014-06-23 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2014-05-16 2014-06-23 N
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Health 2014-05-16 2014-06-23 N
Use a registered nurse at least 8 hours a day, 7 days a week. Health 2014-05-16 2014-06-23 N
Post nurse staffing information/data on a daily basis. Health 2014-05-16 2014-06-23 N
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Health 2014-05-16 2014-06-23 N
Have a program that investigates, controls and keeps infection from spreading. Health 2014-05-16 2014-06-23 N
1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews. Health 2014-05-16 2014-06-23 N
Try to resolve each resident's complaints quickly. Health 2014-05-16 2014-06-23 Y
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2014-05-16 2014-06-23 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2014-05-16 2014-06-23 Y
Have enough nurses to care for every resident in a way that maximizes the resident's well being. Health 2014-05-16 2014-06-23 Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Health 2014-05-16 2014-06-23 Y
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. Health 2014-05-16 2014-06-23 N
Allow residents to easily view the results of the nursing home's most recent inspection. Health 2014-05-16 2014-06-23 N
Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property. Health 2014-05-16 2014-06-23 N
Provide housekeeping and maintenance services. Health 2014-05-16 2014-06-23 N
Maintain comfortable and safe temperature levels. Health 2014-05-16 2014-06-23 N
Ensure services provided by the nursing facility meet professional standards of quality. Health 2014-05-16 2014-06-23 N
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%. Health 2014-05-16 2014-06-23 N
Use a registered nurse at least 8 hours a day, 7 days a week. Health 2014-05-16 2014-06-23 N
Post nurse staffing information/data on a daily basis. Health 2014-05-16 2014-06-23 N
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. Health 2014-05-16 2014-06-23 N
Have a program that investigates, controls and keeps infection from spreading. Health 2014-05-16 2014-06-23 N
1) Review the work of each nurse aide every year; and 2) give regular in-service training based upon these reviews. Health 2014-05-16 2014-06-23 N
Try to resolve each resident's complaints quickly. Health 2014-05-16 2014-06-23 Y
Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality. Health 2014-05-16 2014-06-23 Y
Provide necessary care and services to maintain or improve the highest well being of each resident . Health 2014-05-16 2014-06-23 Y
Have enough nurses to care for every resident in a way that maximizes the resident's well being. Health 2014-05-16 2014-06-23 Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action. Health 2014-05-16 2014-06-23 Y